Cancellation & refund policy

Home visits and quotes

Free, with no obligation. You never owe anything for a visit or a quote.

Work paid by a program

When a program pays for approved work (for example NJ DDD through Acumen, a Medicaid health plan, or a VA grant), we bill the program directly. You are not billed for the approved work. If you want extras the program won't cover, we quote them separately in writing, and you decide.

Your right to cancel

For home improvement contracts you sign with us, you may cancel for any reason until midnight of the third business day after you receive a copy of the signed contract. Your contract includes the full cancellation notice required by New Jersey or New York law.

• How to cancel: send us a signed and dated written notice. The law lets you mail it by certified or registered mail, or deliver it in person, to 224 W 35th St, Suite 500 #517, New York, NY 10001. We also accept cancellation by email to info@abmne.com, and we'll confirm we received it.
• Your refund: everything you paid, returned within 10 business days and never later than 30 days after we receive your notice.

Cancelling after that

If you cancel later, before work starts, we refund your payments minus costs we have already paid for your job that we can't recover, such as special-order materials that can't be returned and permit fees. We give you an itemized list of those costs. If work has started, you pay for the work done and those costs, also itemized.

No hidden fees

The price is in your written quote and contract. Changes need a written change order you sign first.

Problems with the work

Tell us as soon as you notice a problem, at 929-442-2707 or info@abmne.com. We'll come look and make it right as your contract provides.

How refunds are paid

Refunds go back the way you paid, or by check, within 10 business days of the cancellation or of agreeing the itemized amount, and never later than any deadline the law sets.

Questions or complaints

Call or text 929-442-2707 or email info@abmne.com. New Jersey customers can also contact the New Jersey Division of Consumer Affairs at 1-800-242-5846 or njconsumeraffairs.gov. We are registered with the Division as home improvement contractor #13VH12878400.